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COMPREHENSIVE CONTACT MANAGEMENT
Seamlessly manage and nurture your event contacts and build a 360° view of your audience with customizable profiles, intuitive tools, and powerful insights that grow deeper with every event.
Get in touchCONTACT DATABASE
Say goodbye to tools that aren’t fit for purpose: Audience is the secure, all-in-one solution for capturing and organizing the contact information you need. Go beyond your Little Black Book, retire your Rolodex, forget messy spreadsheets, and ditch the CRM that doesn’t fit your events.
Audience gives you unique, enduring contact profiles that evolve over time. Enriched and enhanced with data and insights, these profiles provide a complete, accurate view of your contacts, empowering you with full control over your data.
BUILD YOUR AUDIENCE
Transform your contact management. Talk to us to discover how Audience can elevate your event planning.
GET IN TOUCHCreate up to 100 custom fields to capture the essential, event-specific details your organization relies on. With multiple formats - text, date, URL, multiple choice and more - you’ll never need to sift through scattered data to gain a full picture of your guests.
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Save time with smart, color-coded category tags. Instantly identify specific attributes or criteria for targeted contact management that’s as dynamic as your events.
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Find exactly who you’re looking for with powerful, customizable filters. Select multiple data points based on personal information, custom fields, profile action and Events activity to create aggregated filters that pinpoint specific contacts in seconds.
Save filters to build bespoke, dynamic segments that update automatically. Contacts are added or removed based on your criteria, giving you a real-time view of your audience. Use segments to create nuanced guest lists that have the power to transform your events.
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Eliminate time-consuming, manual contact deduplication. Audience identifies and suggests duplicates, and allows you to resolve them with a couple of clicks. Save or discard data points gathered from different sources for unique, accurate contact profiles.
Resolve data conflicts effortlessly. Audience flags discrepancies, letting you choose which fields to save, dismiss or replace. No automatic overwrites - data control stays firmly in your hands.
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Contact profiles
Everything you need in a detailed snapshot. Leverage highly curated profiles and draw upon multiple signals to identify and monitor your most important contacts.
Define up to three Unique ID Fields to eliminate duplication.
Assign specific labels to addresses, emails and phone numbers, and designate the primary and alternative contact details and organizations for each profile.
Map out professional and personal relationships to see how your network is connected.
Track profile updates at a granular level with activity logs, detailing who made changes and when.
INTEGRATED CONTACT MANAGEMENT
Audience and Events: two powerful products designed to work in harmony for streamlined, closed-loop event management. Sync contact profiles with the latest Events data, creating a powerful flywheel of insights. Import guest lists into Events for personalized communications, registration, seating and check-in, ensuring every event runs smoothly.
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