Murilo lives in London and manages customer support globally for zkipster. He has experience working with luxury fashion brands and media companies.
Murilo Aguiar
HEAD OF CUSTOMER SUPPORT
WE ARE THE GLOBAL AUTHORITY FOR SPECIAL EVENTS AND GUESTS.
We provide powerful event tools and unique insights to build, nurture and master relationships with guests.
OUR LEADERSHIP
We think that everyone who attends an event deserves the perfect experience. That’s why we created zkipster: a global platform to make event planning intuitive, guest check-in fast, and event analysis insightful.
CRO Olivia Robinson, CEO Daniel Dessauges, CTO Décio Sousa
CRO Olivia Robinson, CEO Daniel Dessauges, CTO Décio Sousa
OUR TEAM
Nuno lives in Portugal and is zkipster’s Database Administrator. He has a wealth of data management, database and engineering experience gained from working at renowned software companies.
Nuno Alves
DATABASE & CLOUD ADMINISTRATOR
Pedro began his career as a social researcher in Brazil. After moving to London he spent more than four years working in customer service in hospitality before joining the Support team at zkipster.
Pedro Barleta
CUSTOMER SUPPORT ASSOCIATE - EUROPE
David is a former Microsoft enterprise developer with more than a decade of experience as a software engineer. At zkipster, he is responsible for everything related to the backend of our software.
Get to know David
Get to know David
David Beinhauer
SENIOR SOFTWARE ENGINEER
Ludovic is an automation tester in the QA team, and is dedicated to improving the quality of the zkipster product. Before joining zkipster he worked for IT and software companies.
Ludovic Costa
QUALITY ASSURANCE ENGINEER
Daniel is zkipster’s CEO. He is a former financial analyst with broad expertise in events and customer relationship management, and works mostly out of Europe and New York.
Daniel Dessauges
CEO & CO-FOUNDER
Arianna is based in Los Angeles and spent several years in customer service and small business operations in retail and hospitality, followed by SaaS customer success management in the floral industry.
Arianna Featherstone
CUSTOMER SUCCESS MANAGER - NORTH AMERICA
Based in Lisbon, Pedro is a former IT consultant with experience acquired from various public administration projects, including implementing critical health systems.
Pedro Ferreira
BACKEND ENGINEER
Petya is based in Miami and oversees customer success at zkipster. Previously she worked with leading fashion brands in CRM and marketing-focused roles.
Petya Filipova
HEAD OF CUSTOMER SUCCESS
Catarina is a software quality assurance engineer who lives in Portugal. Before joining zkipster she gained experience working with on-demand tech companies.
Catarina Folque
SOFTWARE QUALITY ASSURANCE ENGINEER
João is a Portugal-based software engineer with broad expertise in developing web applications. Prior to joining zkipster, he worked in e-commerce and insurance.
João Gomes
SENIOR SOFTWARE ENGINEER
Carolin lives in London and manages our success and support channels for Europe. She has previously worked for a variety of media companies, with a focus on communications, marketing and PR.
Carolin Gonschorrek
CUSTOMER SUCCESS MANAGER - EUROPE
Catalina is a Miami-based designer, focusing on visual and user interface product design.
Catalina Gutierrez
UX DESIGNER
Sophia is based in New York and is an Account Executive for the North American region. She is a graduate of the University of Maryland and has several years' customer service experience.
Sophia Harkowa
Account Executive - North America
Louisa lives in Sydney and heads client relations for Asia, Australia and the Middle East. Previously, she worked directly for the global CEO of a leading auction house.
Louisa Hirst
HEAD OF client relations - APAC & MIDDLE EAST
Michala is based in California and is zkipster’s global Head of Sales & Account Management, having previously managed Client Relations in North America. Before joining zkipster she oversaw sales, marketing and operations for emerging tech and media companies.
Michala Kepple
Head of Sales
Ella joined zkipster as Head of Client Relations for Europe with more than a decade of experience planning events for large corporates and at some of London’s most iconic cultural institutions.
Ella Lawrence
HEAD OF CLIENT RELATIONS - EUROPE
Elisabeth lives in London and is responsible for zkipster’s content, product, growth and brand marketing. A brand and communications specialist, she previously consulted and created content for lifestyle brands and media agencies.
Elisabeth Lester
HEAD OF MARKETING
Casey is based in Los Angeles. His previous experience working as a recruitment consultant and computer software instructor and in client relations made him a great fit for the zkipster Support team.
Casey Lin
CUSTOMER SUPPORT ASSOCIATE - NORTH AMERICA
Gonçalo is based in Lisbon, and has broad experience in software engineering and systems integration. He is a senior engineer responsible for the backend of our software.
Gonçalo Lopes
SENIOR BACKEND ENGINEER
Filipe gained more than a decade of experience working with data and analytics as well as Cloud and DevOps at startups and large companies before joining zkipster.
Filipe Lourenço
devops engineer
Lewis lives in Sydney, Australia, and has a background in psychology and education, and event management experience gained from his work in high schools and disability/aged care.
Lewis Maher
CUSTOMER SUPPORT ASSOCIATE - APAC & MIDDLE EAST
A senior software engineer, Diogo is experienced in developing event ticketing, e-commerce, IoT and betting solutions for clients ranging from startups to large enterprises.
Diogo Mendonça
Backend Engineer
Rafael lives in Portugal and specializes in frontend development. Before joining zkipster, he gained frontend experience at a fintech company and a leading AI language operations platform.
Rafael Neves
FRONTEND ENGINEER
Ana is an award-winning software developer and tech ambassador. Before joining zkipster as a frontend engineer she worked on global e-commerce and telecoms projects for major clients.
Ana Picoito
FRONTEND ENGINEER
Guilherme is part of the QA team monitoring the quality of the zkipster product. He gained experience in events and promotions, agrotourism and procurement before working in tech.
Guilherme Pinto
QUALITY ASSURANCE ENGINEER
Jasmine has several years of customer success management experience in hospitality tech, and as a corporate travel agent and product specialist. She is Puerto Rican and based on the East Coast.
Jasmine Rivera
Customer Success Manager - North America
Olivia is based in London and is zkipster’s Chief Revenue Officer, heading up client relations and marketing. She is a former event planner who ran large-scale operations in fine art, fashion and sports.
Olivia Robinson
CRO
Marcelo is a software engineer developing iOS and Android applications. He is the brain behind zkipster’s flagship mobile apps and constantly aims for the best possible user experience.
Marcelo Rodrigues
SOFTWARE ENGINEER
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Jorge has over eight years of experience in the esports industry, specializing in product and engineering management and leading teams developing and maintaining large-scale tournament platforms, web and mobile applications and innovative digital solutions.
Jorge Silva
Product Manager
An experienced full-stack engineer who takes pleasure in developing great user interfaces and experiences, José was the Lead Developer and Tech Lead for several European companies before joining zkipster.
José Silva
Squad Leader
Paulo is a former enterprise software engineer and technical manager who worked on telecoms and finance projects. He uses all available building blocks to create great web experiences.
Paulo Silva
SENIOR SOFTWARE ENGINEER
Décio, zkipster’s CTO, has broad experience gained from senior roles in both startup and corporate environments. He leads our software engineering team from Portugal.
Décio Sousa
CTO
João is a former IT consultant with wide experience in software development. He worked on telecoms and public administration projects before joining zkipster’s engineering team.
João Sousa
ENGINEERING MANAGER
British-born Felice moved to Dubai in 2022 and immersed herself in the events space there, which inspired her to join zkipster. Previously she worked in logistics, including in customer relationship management.
Felice Swaby
Customer Success Manager - APAC & Middle East
Jessica started her career in advertising and SaaS sales, followed by several years in non-profit development work planning fundraising events and overseeing operations.
Jessica Tenenbaum
Head of Client Relations - North America
OUR MILESTONE EVENTS
2024
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PRONOUNCED “SKIP-STER”
OUR MOST FREQUENTLY ASKED QUESTION…
HOW DO YOU SAY “ZKIPSTER”, AND WHAT DOES IT MEAN?
zkipster began with the goal of revolutionizing event check-in: enabling guests to “skip” the line by replacing inefficient, old-fashioned paper guest lists with a smart digital tool. The “z” pays tribute to the fact that the company was founded in Zürich, Switzerland.
OUR VALUES
The privacy and protection of your data is paramount. We are constantly innovating to ensure that zkipster is the most secure and reliable software of its kind.
The zkipster user experience is engineered to be simple, elegant and intuitive. Our event tools empower you to deliver the perfect guest experience.
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Events powered by zkipster help to shape global culture, and reducing our environmental impact helps us to shape a sustainable company culture.
